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Old 08-12-2008, 07:10 AM
unclemac unclemac is offline
Pawn
 
Join Date: Feb 2008
Posts: 7
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Well, I haven't heard a thing so I guess I'll start with PayPal. He or she will probably be pissed but hey so am I and I'm not alone!
When you sign up as a donator you subscribe for 6 months at $19.99 and in their very own drop down menu there's only ONE choice! Not 2 like one time for 6 months and a recurring one for EVERY additional 6 months thereafter!
Check it out:
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Here's an excerpt from my email requesting a refund:
Your letter sates and I quote: "Dear unclemac, Your access to the paid subscription "KH Downloads Server Donation" is about to expire." There's no date it just says "about" not when...but still I wasn't expecting to be billed without any notice from you in advance. I don't think I would've re-subscribed and it's still not in you drop down menu to have recurring payments on or off or whatever....since I never authorized this withdrawal! I don't see on your site that I "chose" a recurring subscription there was only 1 choice! Your email sates and I quote: "If you have selected a recurring subscription you will be automatically billed for the renewal, else to renew this subscription you must visit http://www.ffdownloads.com/payments.php If you do not extend your subscription, access will be removed." I had no choice, just 6 months and at the time I said yes but NOWHERE does it say that this it a recurring subscription! This is extremely deceptive! Why? Hmm, 6 months ago I sighed up but IF I HAD A CHOICE I KNOW I WOULD'NT HAVE SIGNED UP FOR A RECURRING SUBSCRIPTION! But guess what? There is NO CHOICE! Plus, in the "selection mode of 1 actual choice listed as you can see above, it doesn't tell you it's a recurring subscription.
That's just plain wrong in my book!

Last edited by unclemac : 08-12-2008 at 07:30 AM.