Go Back   Download Forums > Website Support > Donator Support

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 05-29-2008, 09:48 PM
avesama avesama is offline
Pawn
 
Join Date: May 2008
Posts: 1
Default Subscription and unsubscription

I donate for 6 month $ 19 subscription. I just wondering, after six month, do I will be charged automatically to prolong the life for my subscription for another six months, or unless I want to subscript anymore, I no need to pay? If the answer is the former...

I try to log in to Paypal in order to know, how to unsubscript, but it won't log me in saying I got wrong email and password. I already click forgot password and ask them to send it to my email address, but they didnt send me anything.

If someone could advice me with this problem.

Thanks in advance
Reply With Quote
  #2 (permalink)  
Old 05-29-2008, 09:54 PM
Ralifar's Avatar
Ralifar Ralifar is offline
Super Moderator
 
Join Date: Apr 2008
Location: Houston, TX
Posts: 650
Default

You will be charged through PayPal again when the six months is up. The site has no control over it. It was set up through PayPal to automatically do this. Therefore the only way to cancel it is to go under your subscriptions in your PayPal account. As far as getting access to your PayPal account goes, there's nothing we can do about that. You'll just have to try contacting their technical support people.
__________________
"But I don't want to go among mad people," Alice remarked.
"Oh, you can't help that." said the Cat: "we're all mad here. I'm mad. You're mad."
"How do you know I'm mad?" said Alice.
"You must be," said the Cat, "or you wouldn't have come here."
Reply With Quote
  #3 (permalink)  
Old 05-29-2008, 10:00 PM
Dragonlady's Avatar
Dragonlady Dragonlady is offline
Administrator and Guardian Dragon
 
Join Date: Jan 2008
Location: in my own little world
Posts: 2,280
Send a message via Yahoo to Dragonlady
Default

How long did you wait to get a reply from paypal when you sent the request for the forgotten password? Sometimes it takes a few minutes for a reply. Also do you have more than one email addresses? But the only way to unsubscribe here is through paypal.

After your 6 months that you payed for is up, you'll have to subscribe again if you have previously canceled it from your paypal.
Reply With Quote
  #4 (permalink)  
Old 05-30-2008, 06:41 AM
Edmunds's Avatar
Edmunds Edmunds is offline
Administrator
 
Join Date: Mar 2004
Posts: 19,347
Default

Quote:
I try to log in to Paypal in order to know, how to unsubscript, but it won't log me in saying I got wrong email and password. I already click forgot password and ask them to send it to my email address, but they didnt send me anything.
You need to sort this out with Paypal, I cannot do it for you! I have never heard of anyone losing their paypal password like this. Its like losing the PIN code of your credit card! Maybe try looking in your spam folder, or reset it again.

But yes, if you don't cancel the subscription, PayPal will charge you again automatically.
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT. The time now is 10:03 PM.


Powered by vBulletin® Version 3.6.5
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.0.0
foot
The Hylia Copyright